COACH DALE HANSFORD · MELBOURNE · 5–6 DECEMBER 2026

ESSENTIALS OF ADVANCED PROGRAM DESIGN

COURSE TERMS & CONDITIONS

These terms apply to registration for Essentials of Advanced Program Design. They are drafted to preserve attendee rights under the Australian Consumer Law. Nothing in these terms excludes, restricts or modifies a right or remedy that cannot lawfully be excluded.

Version 1.0 · 2 September 2026

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CANCELLATIONS & TRANSFERS — QUICK REFERENCE

  • More than 30 days: refund available, less only genuinely non-recoverable external processing costs if any.
  • 14–30 days: 50% refund or free ticket transfer.
  • Under 14 days: no change-of-mind refund; free ticket transfer remains available before the course begins.
  • If we cancel: full course-fee refund or offered credit.
  • If we materially reschedule and you cannot attend: full course-fee refund.

This quick reference does not replace the complete terms below.

1. WHO THESE TERMS ARE WITH

The course is supplied by D Hansford Personal Training PTY LTD, trading as Coach Dale Hansford (we, us or our). The attendee is the person registered to attend the course (you or attendee).

Contact: info@coachdalehansford.com.au

2. COURSE DETAILS

  • Course: Essentials of Advanced Program Design.
  • Dates: Saturday 5 December and Sunday 6 December 2026.
  • Location: Melbourne, Victoria. The intended venue is Hotel Grand Chancellor, Melbourne. Final venue details will be confirmed in attendee communications.
  • Format: Two-day in-person professional education course.
  • Price: The amount shown at checkout. Where checkout states that GST is included, the displayed amount is GST-inclusive.

The advertised curriculum, schedule, presenter order and session timings are indicative. We may make reasonable changes to sequencing, examples, teaching format or supporting material where this does not materially reduce the overall course being purchased.

3. REGISTRATION AND PAYMENT

A place is registered when payment is successfully completed through the approved checkout or when we otherwise confirm the booking in writing.

If you use a third-party payment method or buy-now-pay-later provider, that provider may impose separate terms, fees, eligibility requirements or repayment obligations. Those arrangements are between you and the provider and do not replace these Course Terms & Conditions.

You are responsible for providing accurate registration details and an email address that you monitor for course communications.

4. CHANGE-OF-MIND CANCELLATIONS BY THE ATTENDEE

The following policy applies where you simply change your mind or can no longer attend and there is no failure by us to provide the course in accordance with applicable law:

  • More than 30 days before the course: you may request a refund of the course fee. We may deduct only external payment-processing charges that are genuinely non-recoverable to us, if any.
  • 14 to 30 days before the course: you may request a 50% refund of the course fee, or transfer the place to another attendee at no additional charge.
  • Less than 14 days before the course: change-of-mind refunds are not offered, but the place may be transferred to another attendee at no additional charge if you notify us before the course begins.
  • No-show or partial attendance: no change-of-mind refund is offered for sessions missed after the course has commenced.

These change-of-mind rules do not limit any refund, cancellation, compensation or other remedy you are entitled to under the Australian Consumer Law.

5. TICKET TRANSFERS

You may transfer your place to another person by emailing us with the replacement attendee’s full name and email address before the course begins. We may refuse a transfer only where reasonably necessary, including where the replacement attendee does not meet a stated eligibility requirement or where the request would create a legal, safety or payment issue.

6. IF WE CHANGE THE VENUE

The intended venue is Hotel Grand Chancellor, Melbourne. Because venue arrangements can change, we may substitute another suitable venue in Melbourne. We will give registered attendees notice as soon as reasonably practicable.

A reasonable venue change within Melbourne will not automatically entitle an attendee to a refund. If a venue change materially affects your ability to attend, contact us and we will consider the circumstances, including any rights available under the Australian Consumer Law.

7. IF WE RESCHEDULE OR CANCEL THE COURSE

If we cancel the course and do not provide a reasonable replacement date, you may choose a full refund of the course fee paid to us or, if offered, a credit toward another Coach Dale Hansford education event.

If we reschedule the course to a materially different date and you cannot attend the new date, you may request a full refund of the course fee paid to us.

Unless required by law, our responsibility for a cancellation, reschedule or venue change is limited to the course fee paid to us. You should use reasonable care when booking non-refundable travel or accommodation.

8. EVENTS OUTSIDE REASONABLE CONTROL

Events outside our reasonable control may include severe weather, natural disaster, public-health restrictions, venue closure, transport disruption, government action, serious illness or other circumstances that make delivery unsafe, unlawful or impracticable.

Where this occurs, we may reasonably reschedule, relocate or modify delivery. If the course cannot be provided within a reasonable time, the remedies in section 7 apply, subject always to your rights under applicable law.

9. PERIODIZATION LAB

Course registration includes access to Periodization Lab as described in the course offer and attendee communications. Periodization Lab is a developing software product and may be updated, modified or temporarily unavailable while features, infrastructure or interfaces are improved.

Unless a specific access period is expressly stated in writing as part of your purchase, course registration does not create a promise of perpetual or lifetime software access.

Software access is personal to the registered attendee and must not be sold, shared, sublicensed or used to provide access to another person unless we agree in writing.

10. COURSE MATERIALS AND INTELLECTUAL PROPERTY

All course slides, manuals, templates, handouts, examples, software demonstrations, recordings supplied by us and other course materials remain our intellectual property or the intellectual property of the relevant rights holder.

You receive a personal, non-exclusive licence to use supplied course materials for your own learning and coaching practice. You must not reproduce, sell, publish, upload, distribute, teach from, sublicense or commercially repackage substantial parts of the course materials without written permission.

You may take normal written notes. Audio recording, video recording, screen recording or systematic photography of course content is not permitted unless we expressly approve it.

11. PROFESSIONAL EDUCATION — NO GUARANTEED OUTCOME

The course provides professional education and programming frameworks. Results depend on how the material is interpreted and applied, the athlete or client, training history, health status, resources, compliance and many other factors.

We do not guarantee a particular commercial, sporting, strength, physique, client-retention or professional outcome from attending the course.

12. HEALTH, PRACTICAL DEMONSTRATIONS AND ATTENDEE RESPONSIBILITY

The course is primarily educational. If any physical demonstration or practical participation is offered, participation is voluntary. You are responsible for deciding whether participation is appropriate for you and for disclosing any relevant limitation where reasonably necessary for safety.

Nothing in the course is a substitute for individual medical diagnosis, treatment or other regulated professional advice where that is required.

13. CONDUCT AND SAFETY

Attendees must behave professionally and follow reasonable venue and safety directions. We may remove an attendee for serious or repeated disruptive, abusive, discriminatory, threatening, unsafe or unlawful conduct.

Where removal results from the attendee’s serious misconduct, no change-of-mind refund is due, subject to any rights that cannot lawfully be excluded.

14. PHOTOGRAPHY AND EVENT MEDIA

We may take general photographs or short video clips of the course for event records and marketing. If you do not want to be identifiable in promotional event media, notify us before the course or speak to staff at registration and we will take reasonable steps to accommodate that request.

15. PRIVACY AND COMMUNICATIONS

We use registration information to process payment, administer the course, provide attendee communications, maintain records and deliver any included course resources or software access.

Marketing communications should be sent only where you have separately consented or where otherwise permitted by law. You may unsubscribe from marketing communications without affecting essential course communications.

16. CONSUMER GUARANTEES AND AUSTRALIAN CONSUMER LAW

Our services come with consumer guarantees that cannot be excluded under the Australian Consumer Law where those guarantees apply. These terms are intended to operate alongside those rights, not replace them.

Nothing in these terms is intended to exclude liability, a consumer guarantee, a refund right, compensation right or other remedy to the extent that excluding it would be unlawful.

17. LIABILITY

To the maximum extent permitted by law, we are not responsible for indirect or consequential loss that is not reasonably foreseeable or that results from matters outside our reasonable control.

This clause does not limit liability where it would be unlawful to do so, including liability arising from rights or guarantees that cannot be excluded under the Australian Consumer Law.

18. COMPLAINTS AND PROBLEMS

If you have a problem with the booking or course, contact info@coachdalehansford.com.au with the relevant details. We will make a reasonable effort to resolve the issue directly and in accordance with applicable consumer law.

19. GOVERNING LAW

These terms are governed by the laws applicable in Victoria, Australia. The parties submit to the courts and tribunals having jurisdiction in Victoria, subject to any rights that allow a consumer to bring a claim elsewhere.

20. CHANGES TO THESE TERMS

The version accepted at the time of your booking applies to that booking. We may update these terms for future registrations. We will not retrospectively impose a material adverse change on an existing booking without your agreement, except where reasonably required by law.

21. ACCEPTANCE

By completing registration and affirmatively accepting these Course Terms & Conditions at checkout, you confirm that you have had the opportunity to read them and agree to be bound by them, subject to all rights that cannot lawfully be excluded.

Document control: EAPD Course Terms & Conditions v1.0 — 2 September 2026.

QUESTIONS ABOUT THE TERMS?

Email info@coachdalehansford.com.au before registering if you need clarification.

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